The #1 trusted online pearl retailer since 1999
If you are not 100% satisfied with your purchase, Laguna Pearl offers a full 60 day money back guarantee on all orders.
Returns will be refunded for 100% of the purchase price (minus shipping expenses) within 3-5 business days.
Laguna Pearl is not responsible for any damaged, lost, or uninsured packages during the return process.
Laguna Pearl ensures that all packages get to you in a timely and secure fashion.
All packages are fully insured and most packages require a signature. All orders are usually processed within 1-2 business days and we offer free shipping on every order.
Please call us anytime if you need your order to be expedited for that special occasion. We will gladly accommodate your request!
All of our items come in a beautiful gift box designed to showcase your pearls for that special occasion.
For security purposes, your order is shipped in an unmarked box with no indication of jewelry on the outside of the package (we wouldn’t want to blow the surprise either!).
Your packing slip will not indicate any pricing.
All of our pearl jewelry items come with our official Certificate of Authenticity, which guarantees that the pearls you receive are 100% genuine cultured pearls.
Each certificate is signed by one of our pearl experts, and details the pearl type and country of origin of your jewelry.
Please view our Testimonials page to see what other happy customers have to say about Laguna Pearl!